{"id":2794,"date":"2012-09-14T22:10:16","date_gmt":"2012-09-14T22:10:16","guid":{"rendered":"http:\/\/socamom.com\/w\/you-take-the-good-you-take-the-not-so-good-joss-and-main\/"},"modified":"2023-09-04T21:14:48","modified_gmt":"2023-09-05T03:14:48","slug":"you-take-the-good-you-take-the-not-so-good-joss-and-main","status":"publish","type":"post","link":"https:\/\/socamom.com\/w\/you-take-the-good-you-take-the-not-so-good-joss-and-main\/","title":{"rendered":"You Take the Good, You Take the Not So Good: Joss and Main"},"content":{"rendered":"<p>I was pretty excited today &#8211; so excited I tweeted.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-2788\" src=\"http:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/box.jpg\" border=\"0\" width=\"400\" height=\"710\" srcset=\"https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/box.jpg 400w, https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/box-169x300.jpg 169w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<blockquote class=\"twitter-tweet\">\n<p>Just got my polka dot tea pots and whatnots from @<a href=\"https:\/\/twitter.com\/jossandmain\">jossandmain<\/a>! Can&#8217;t wait to open it up&#8230;<\/p>\n<p> \u2014 SocaMom (@SocaMomDC) <a href=\"https:\/\/twitter.com\/SocaMomDC\/status\/246716486624894977\">September 14, 2012<\/a><\/p><\/blockquote>\n<p> <script src=\"http:\/\/platform.twitter.com\/widgets.js\"><\/script> <\/p>\n<p>Yea&#8230; I was really looking forward to opening THIS box.<\/p>\n<p>I have only purchased ceramic items to be delivered by mail one time &#8211; our mugs for the team. <strong> There were 72 mugs, and not one was broken. When we were waiting for them, I was the one worrying that none would make it.<\/strong> Once they arrived safe and sound, oddly enough, I wasn&#8217;t nervous about getting glass or ceramics in the mail anymore.<\/p>\n<p><strong>As a happily awaited my box of tea pots, pitchers, and sugar bowls, I didn&#8217;t think twice about them not making it &#8220;alive&#8221;.<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-2789\" src=\"http:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/packaging_joss_main.jpg\" border=\"0\" width=\"400\" height=\"710\" srcset=\"https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/packaging_joss_main.jpg 400w, https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/packaging_joss_main-169x300.jpg 169w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<p>Things started off so pretty! But then&#8230;<\/p>\n<p>Instead of this,<\/p>\n<div style=\"padding-bottom: 2px; line-height: 0px\"><a href=\"http:\/\/pinterest.com\/pin\/260294053434305303\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/media-cache-ec2.pinterest.com\/upload\/260294053434305303_qIvvDdfE_c.jpg\" border=\"0\" width=\"400\" height=\"400\" \/><\/a><\/div>\n<div style=\"float: left; padding-top: 0px; padding-bottom: 0px;\">\n<p style=\"font-size: 10px; color: #76838b;\">Source: <a href=\"https:\/\/www.jossandmain.com\/Maxwell--Williams-Sprinkle-Teapot-in-Lime~FIZ1766~E1920.html?referrerid=2C1E52\" style=\"text-decoration: underline; font-size: 10px; color: #76838b;\">jossandmain.com<\/a> via <a href=\"http:\/\/pinterest.com\/socamom\/\" target=\"_blank\" style=\"text-decoration: underline; font-size: 10px; color: #76838b;\" rel=\"noopener\">Eva<\/a> on <a href=\"http:\/\/pinterest.com\" target=\"_blank\" style=\"text-decoration: underline; color: #76838b;\" rel=\"noopener\">Pinterest<\/a><\/p>\n<\/p><\/div>\n<p>\u00a0<\/p>\n<p>I got this.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-2790\" src=\"http:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/lime_teapot_socamom2.jpg\" border=\"0\" width=\"400\" height=\"940\" srcset=\"https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/lime_teapot_socamom2.jpg 400w, https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/lime_teapot_socamom2-128x300.jpg 128w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<p>Not this&#8230;<\/p>\n<div style=\"padding-bottom: 2px; line-height: 0px\"><a href=\"http:\/\/pinterest.com\/pin\/260294053434305314\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/media-cache-lt0.pinterest.com\/upload\/260294053434305314_RRDZun61_c.jpg\" border=\"0\" width=\"400\" height=\"400\" \/><\/a><\/div>\n<div style=\"float: left; padding-top: 0px; padding-bottom: 0px;\">\n<p style=\"font-size: 10px; color: #76838b;\">Source: <a href=\"https:\/\/www.jossandmain.com\/Maxwell--Williams-Sprinkle-Sugar-Bowl-in-Purple~FIZ1762~E1920.html?referrerid=2C1E52\" style=\"text-decoration: underline; font-size: 10px; color: #76838b;\">jossandmain.com<\/a> via <a href=\"http:\/\/pinterest.com\/socamom\/\" target=\"_blank\" style=\"text-decoration: underline; font-size: 10px; color: #76838b;\" rel=\"noopener\">Eva<\/a> on <a href=\"http:\/\/pinterest.com\" target=\"_blank\" style=\"text-decoration: underline; color: #76838b;\" rel=\"noopener\">Pinterest<\/a><\/p>\n<\/p><\/div>\n<p>\u00a0<\/p>\n<p>This.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-2791\" src=\"http:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/purple_sugar_bowl.jpg\" border=\"0\" width=\"400\" height=\"483\" srcset=\"https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/purple_sugar_bowl.jpg 400w, https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/purple_sugar_bowl-248x300.jpg 248w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<p>Instead of this&#8230;<\/p>\n<p>\u00a0<\/p>\n<div style=\"padding-bottom: 2px; line-height: 0px\"><a href=\"http:\/\/pinterest.com\/pin\/260294053434305284\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/media-cache-lt0.pinterest.com\/upload\/260294053434305284_oCe2gRWp_c.jpg\" border=\"0\" width=\"400\" height=\"400\" \/><\/a><\/div>\n<div style=\"float: left; padding-top: 0px; padding-bottom: 0px;\">\n<p style=\"font-size: 10px; color: #76838b;\">Source: <a href=\"https:\/\/www.jossandmain.com\/Maxwell--Williams-Sprinkle-Sugar-Bowl-in-Lime~FIZ1760~E1920.html?referrerid=2C1E52\" style=\"text-decoration: underline; font-size: 10px; color: #76838b;\">jossandmain.com<\/a> via <a href=\"http:\/\/pinterest.com\/socamom\/\" target=\"_blank\" style=\"text-decoration: underline; font-size: 10px; color: #76838b;\" rel=\"noopener\">Eva<\/a> on <a href=\"http:\/\/pinterest.com\" target=\"_blank\" style=\"text-decoration: underline; color: #76838b;\" rel=\"noopener\">Pinterest<\/a><\/p>\n<\/p><\/div>\n<p>\u00a0<\/p>\n<p>We have this.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-2792\" src=\"http:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/lime_sugarbowl_socamom.jpg\" border=\"0\" width=\"400\" height=\"710\" srcset=\"https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/lime_sugarbowl_socamom.jpg 400w, https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/lime_sugarbowl_socamom-169x300.jpg 169w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<p>And most unbelievable &#8211; instead of this&#8230;<\/p>\n<p>\u00a0<\/p>\n<div style=\"padding-bottom: 2px; line-height: 0px\"><a href=\"http:\/\/pinterest.com\/pin\/260294053434305125\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/media-cache-lt0.pinterest.com\/upload\/260294053434305125_ZsfSpDaG_c.jpg\" border=\"0\" width=\"400\" height=\"400\" \/><\/a><\/div>\n<div style=\"float: left; padding-top: 0px; padding-bottom: 0px;\">\n<p style=\"font-size: 10px; color: #76838b;\">Source: <a href=\"https:\/\/www.jossandmain.com\/Maxwell--Williams-Sprinkle-Sugar-Bowl-in-Yellow~FIZ1765~E1920.html?referrerid=2C1E52\" style=\"text-decoration: underline; font-size: 10px; color: #76838b;\">jossandmain.com<\/a> via <a href=\"http:\/\/pinterest.com\/socamom\/\" target=\"_blank\" style=\"text-decoration: underline; font-size: 10px; color: #76838b;\" rel=\"noopener\">Eva<\/a> on <a href=\"http:\/\/pinterest.com\" target=\"_blank\" style=\"text-decoration: underline; color: #76838b;\" rel=\"noopener\">Pinterest<\/a><\/p>\n<\/p><\/div>\n<p>\u00a0<\/p>\n<p>This?<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-2793\" src=\"http:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/yellow_sugar_socamom.jpg\" border=\"0\" alt=\"Really... \" title=\"Really... \" width=\"400\" height=\"302\" srcset=\"https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/yellow_sugar_socamom.jpg 400w, https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/yellow_sugar_socamom-300x227.jpg 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/p>\n<p>Well, after such a bad packing job (and it really was bad), I figured that the customer service would be just as shabby. Not so!<\/p>\n<p><strong>I had just opened up one tea pot when I called, and the representative patiently waited for me to open each and every item and check them for problems. He went over the broken items once again, let me know that there are no items available to replace them, but he could issue me a refund for the damaged items.<\/strong><\/p>\n<p>I asked about returning the broken ones, and he said that I could just dispose of them &#8211; which I did.<\/p>\n<p><strong>So will I order from them again? Absolutely.<\/strong> Glass or anything breakable? Probably not&#8230; not unless the prices are as great as they were for these. \u00a0Then I&#8217;ll take my chances.<\/p>\n<p>When I do my post about with my next tea party, you will see the polka dotted fabulousness that survived the packing and shipping&#8230; I was waiting to add the Joss and Main banner to my sidebar to see how my experience was. \u00a0The prices were great, the packing job&#8230; really bad, and the customer service was awesome.<\/p>\n<p><strong>Bottom line, I actually recommend Joss and Main. \u00a0Good customer service is so rare &#8211; they definitely got that right.<\/strong><\/p>\n<p>Still smiling,<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-2526\" src=\"http:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/06\/socamom_sig.png\" border=\"0\" width=\"128\" height=\"94\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I was pretty excited today &#8211; so excited I tweeted. Just got my polka dot tea pots and whatnots from @jossandmain! Can&#8217;t wait to open it up&#8230; \u2014 SocaMom (@SocaMomDC) September 14, 2012 Yea&#8230; I was really looking forward to&hellip;<\/p>\n<div class=\"link-more\"><a href=\"https:\/\/socamom.com\/w\/you-take-the-good-you-take-the-not-so-good-joss-and-main\/#more-2794\" class=\"more-link\">Continue reading &#10142; <span class=\"screen-reader-text\">You Take the Good, You Take the Not So Good: Joss and Main<\/span><\/a><\/div>","protected":false},"author":1,"featured_media":2788,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2794","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blogging","blog_design-has-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>You Take the Good, You Take the Not So Good: Joss and Main - Socamom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/socamom.com\/w\/you-take-the-good-you-take-the-not-so-good-joss-and-main\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"You Take the Good, You Take the Not So Good: Joss and Main - Socamom\" \/>\n<meta property=\"og:description\" content=\"I was pretty excited today &#8211; so excited I tweeted. Just got my polka dot tea pots and whatnots from @jossandmain! Can&#8217;t wait to open it up&#8230; \u2014 SocaMom (@SocaMomDC) September 14, 2012 Yea&#8230; I was really looking forward to&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/socamom.com\/w\/you-take-the-good-you-take-the-not-so-good-joss-and-main\/\" \/>\n<meta property=\"og:site_name\" content=\"Socamom\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/socamomdotcom\" \/>\n<meta property=\"article:published_time\" content=\"2012-09-14T22:10:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-05T03:14:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/box.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"400\" \/>\n\t<meta property=\"og:image:height\" content=\"710\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Eva Wilson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@socamomdc\" \/>\n<meta name=\"twitter:site\" content=\"@socamomdc\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Eva Wilson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/socamom.com\/w\/you-take-the-good-you-take-the-not-so-good-joss-and-main\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/socamom.com\/w\/you-take-the-good-you-take-the-not-so-good-joss-and-main\/\"},\"author\":{\"name\":\"Eva Wilson\",\"@id\":\"https:\/\/socamom.com\/w\/#\/schema\/person\/ae448fb8a8731a8ff788972ac8b57980\"},\"headline\":\"You Take the Good, You Take the Not So Good: Joss and Main\",\"datePublished\":\"2012-09-14T22:10:16+00:00\",\"dateModified\":\"2023-09-05T03:14:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/socamom.com\/w\/you-take-the-good-you-take-the-not-so-good-joss-and-main\/\"},\"wordCount\":418,\"publisher\":{\"@id\":\"https:\/\/socamom.com\/w\/#organization\"},\"image\":{\"@id\":\"https:\/\/socamom.com\/w\/you-take-the-good-you-take-the-not-so-good-joss-and-main\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/socamom.com\/w\/wp-content\/uploads\/2012\/09\/box.jpg\",\"articleSection\":[\"Blogging\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/socamom.com\/w\/you-take-the-good-you-take-the-not-so-good-joss-and-main\/\",\"url\":\"https:\/\/socamom.com\/w\/you-take-the-good-you-take-the-not-so-good-joss-and-main\/\",\"name\":\"You Take the Good, You Take the Not So Good: Joss and Main - 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